Personal data

As part of the services it provides, ESF collects your personal data.
The purpose of this policy is to describe how ESF uses this data in accordance with the provisions of the General Data Protection Regulation (GDPR ) of 25 May 2018.

ESF instructors carry out their work as self-employed individuals.
They organise themselves locally within French ski schools (écoles du ski français) to arrange teaching, supervision and activities relating to skiing and other snow sports in resorts.
To safeguard their interests, they also form local unions (Syndicat Local) with legal personality. There is only one Syndicat Local per resort.

a. General case

The personal data collected when you register voluntarily (online or at the ticket office), whether or not you make a booking, is as follows:

• Surname;
• First name;
• Date of birth;
• Ability ;
• Language(s) spoken;
• Postal address;
• Email address and;
• Telephone number.

b. Photographs or videos

Photographs or videos may also be taken during lessons and competitions for ESF promotional and communication purposes. Consent from pupils (or from their legal guardian in the case of minors) for the publication of these images is obtained via a form.

c. ‘Etoile’ test results and ESF competitions

If you have taken part in ‘ETOILE’ tests and ESF competitions, your results are public and are displayed at the Syndicat Local’s premises and online.

d. Bank details

The bank details provided when you place an order are not collected by the Syndicat Local or by the S.N.M.S.F. Encryption technology is used by our service provider to secure your transactions.

Your personal data is collected for the purposes of carrying out ESF activities. It will be retained (in aggregated and anonymised form) for statistical purposes.

To ensure you receive a high-quality service, your data will be shared with:

• The management team of your resort’s Local Ski Association;
• Your ESF instructor.
• The IT department of the S.N.M.S.F.;
• To our IT subcontractors (technical services) and e-commerce web development providers (sales analysis, CRM tools)
• Local authorities, where required by law.

The information collected is stored in a secure computerised database maintained by the Syndicat Local and the S.N.M.S.F.
Appropriate measures are taken, both technical (e.g. firewalls) and organisational (e.g. usernames/passwords, physical security measures, etc.) to protect your data against destruction, loss or alteration, misuse and unauthorised access, modification or disclosure, whether such actions are unlawful or accidental.

You have the right to object to the processing of your personal data, as well as the right of access, rectification and erasure.
To exercise your rights, simply contact the Local Union by clicking on the following link: contact form

The data collected is retained, archived and then anonymised by the Syndicat Local and the S.N.M.S.F.
Before being anonymised, customers’ and pupils’ personal data will be archived for 10 years from the date of booking for accounting purposes (as invoices must be retained for 10 years from the end of the financial year).
Before being archived, it will be retained for three consecutive seasons in the Syndicat Local’s ‘active database’ for marketing purposes. At the end of the aforementioned period, it will be archived if you do not respond to any communications from ESF.

a. ‘Cookies’
A ‘cookie’ is a data file sent to your browser and stored on your device (e.g. computer, smartphone). This file contains information such as your domain name, your internet service provider, your operating system, and the date and time of access.